The best way to request more medication is through the on-line request system. You can order online via the link at the top of this page. New users are required to complete a simple registration prior to using this service.
Alternatively, copies of your repeat request, or clearly written request on paper, may be delivered, faxed (01223 844569) or emailed via the website to us, indicating the items needed.
Telephone requests may only be made for housebound patients.
Normally, prescriptions will be sent to Boots, the pharmacist in Shelford, from where you can pick up your medication. Please allow 3 working days after we receive the request before collection. Exceptionally, if you wish to collect the prescription from the Health Centre, mark it ‘HCC’ and allow 2 working days before collection.
Please ensure you have enough medication to cover the holiday period: ordering what you need in good time is the most stress-free approach for all, allowing 3 days from making your request to collecting the prescription. We are happy to issue 2 month’s supply to cover any holidays. Please mark your request “double” if you would like this.
Please ensure you have medication to cover whilst waiting for prescriptions to be fulfilled. You are normally asked to attend at least once a year in order to review your medication. Prescriptions will not be repeated beyond thirteen months from the previous review date in most circumstances.