When We Are Closed
When the surgery is closed, there are local GPs on call at the local urgent care centre at Addenbrooke's Hospital. If you need to be seen by a doctor or nurse, or need advice while the surgery is closed, please call 111. This service operates between 18:30 and 08:00 on weekdays and 24 hours at weekends and on bank holidays. It is free to call from mobile phones and landlines. Your condition will be assessed over the phone and if they think you need to be seen by a health professional, they will refer you to the out-of-hours GP service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
The Emergency Department at Addenbrooke’s Hospital is an option for an emergency event such as loss of consciousness, severe chest pain, serious accidents including suspected broken bones, serious loss of blood, and other serious life-threatening circumstances.
In a genuine life-threatening emergency you should call 999.
Additionally, you can treat minor winter illnesses such as colds and coughs, sore throats, and upset stomachs easily at home. Over the Christmas / New Year period make sure you are stocked up with winter health essentials such as pain relief (paracetamol), cold and cough remedies, a first aid kit, upset stomach treatment, rehydration treatment, and heartburn / indigestion treatment.