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Latest News

HEATWAVE - HOW TO COPE IN THIS HOT WEATHER

Most of us welcome hot weather, but when it's too hot for too long there are health risks. During this current heat wave make sure the hot weather doesn't harm you or anyone you know.

Why is a heatwave a problem?

The main risks posed by a heatwave are: 

  • dehydration (not having enough water)
  • overheating, which can make symptoms worse for people who already have problems with their heart or breathing
  • heat exhaustion and heatstroke

Who is most at risk during a heatwave?

A heatwave can affect anyone, but the most vulnerable people are:

  • older people, especially those over 75
  • babies and young children
  • people with a serious chronic condition, especially heart or breathing problems
  • people with mobility problems – for example, people with Parkinson's disease or who have had a stroke
  • people with serious mental health problems
  • people on certain medications, including those that affect sweating and temperature control
  • people who misuse alcohol or drugs
  • people who are physically active – for example, labourers or those doing sports

Tips for coping in hot weather

  • Shut windows and pull down the shades when it is hotter outside. You can open the windows for ventilation when it is cooler.
  • Avoid the heat: stay out of the sun and don't go out between 11am and 3pm (the hottest part of the day) if you're vulnerable to the effects of heat.
  • Keep rooms cool by using shades or reflective material outside the windows. If this isn't possible, use light-coloured curtains and keep them closed (metallic blinds and dark curtains can make the room hotter).
  • Have cool baths or showers, and splash yourself with cool water.
  • Drink cold drinks regularly, such as water and diluted fruit juice. Avoid excess alcohol, caffeine (tea, coffee and cola) or drinks high in sugar.
  • Listen to alerts on the radio, TV and social media about keeping cool. 
  • Plan ahead to make sure you have enough supplies, such as food, water and any medications you need.
  • Identify the coolest room in the house so you know where to go to keep cool.
  • Wear loose, cool clothing, and a hat and sunglasses if you go outdoors.
  • Check up on friends, relatives and neighbours who may be less able to look after themselves.

If you have concerns about an uncomfortably hot house that is affecting your health or someone else’s, get medical advice.

You can also get help from the environmental health office at your local authority. They can inspect a home for hazards to health, including excess heat. Visit GOV.UK to find your local authority.

It’s Official!

 

We are very pleased to announce that on 1st July 2018 Shelford Medical Practice merged with Granta Medical Practices. Once our two computer systems merge (scheduled for the beginning of September), Shelford patients will be able to take full advantage of all the benefits that Granta patients are offered, including a wider choice of appointments, a choice of venues, and access to various community-based services. We would like to assure you that all the current services that are offered at Shelford will also continue.

 

We are very excited to now be part of the Granta Medical Practices group, and look forward to continually improving health care for all of our patients as we become a Primary Care Home.

 

Thank you for your understanding and patience during this transitional period.

 

To visit Granta Medical Practices website please click here

Shelford Medical Practice continues its good work!

We are very proud to announce that we have just passed our second Care Quality Commission (CQC) inspection. We have faced many changes and challenges since our first inspection back in 2016 but we have continued to deliver the best possible patient care and treatment, and this is reflected in our latest report.  Our patients continue to feel they are treated with kindness, respect and compassion, and 24 out of the 25 patient CQC comment cards filled out were positive about the service we give.  Additionally, the inspectors were very impressed with the feedback they received from waiting room patients on the day, reporting that all of the patients they spoke to were very happy with our services and our staff.

Our systems to assess, monitor and manage risks to patient safety continue to work well. Our patients feel that we respect their privacy and dignity and there are effective services overall and across all population groups, including older patients, patients with long term conditions, families, children and young families, working age patients, vulnerable patients and those with poor mental health, including dementia.

We have again demonstrated that our staff have the skills, knowledge and experience to carry out their roles, and we continue to work together with other health and social care professionals to deliver effective care and treatment to meet patients’ needs, taking into account patient needs and preferences. The inspection team were delighted by the positive staff morale and energy in the practice – particularly impressive given the general state of morale in the NHS at the moment!

The inspectors looked at how we handled patient feedback, including complaints, and saw that we took all complaints and concerns seriously and responded to them appropriately to improve the quality of patient care.

Needs Improvement? During the inspection we did not have a full array of required risk assessment paperwork and this has been reflected in the report as our only safety issue. We are working with the Management team from Granta and our Landlords to ensure that the missing paperwork is available.

Moving forward, we are very excited to be merging with Granta Medical Practices later in the year, and would like to reassure our patients that all of the good work detailed in our latest inspection report will stay in place, and we will continue to strive to give the best possible care.

If you would like further information please contact Sandra East, Communications Manager on 01223 843661 / sandra.east@nhs.net

You can read the full report here:Full CQC Report

General Data Protection Regulations (GDPR) - effective from 25 May 2018

How we use your medical records - important information for patients

This practice handles medical records in line with laws on data protection and confidentiality.

We share medical records with those who are involved in providing you with care and treatment.

In some circumstances we will also share medical records for medical research, for example, to find out more about whey people get ill.

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading, or to check the care being provided to you is safe.

You have the right to request a copy of your medical record.

You have the right to object to your identifiable information being used for medical research and to plan health services.

You have the right to request that any mistakes in your medical record are corrected.

Our Practice Privacy Notice is on this website which includes information on how to contact the Information Commissioner's Office to seek advice or make a complaint if you need to do so.

For further information and to see our Practice Privacy Notice please click on this link:

 

 
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