Additional appointments are available at this practice
We are making more appointments available for patients at this practice. Additional appointments can be booked from the end of January until the end of March 2018. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.
The extra appointments are bookable by ringing reception on the usual number or by booking online.
If you haven’t yet signed up for GP Online services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.
Alternatively, there are a wide range of other local NHS services available, including:
NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.
- GP out-of-hours service (OOH)
You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.
Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:
painkillers such as aspirin, paracetamol, and ibuprofen
anti-diarrhoea tablets and rehydration powders
bandages and plasters
antiseptic cream or spray
first aid kit
Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.
Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at www.nhs.uk
- Mental Health – 111 option 2
There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2.
The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.
- Dental emergency and out-of-hours care
If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.
As from 31 January, work will be carried out on the surgery roof, the car park and the footpaths. This work is scheduled to last about 6 weeks. Please accept our apologies for any inconvenience this may cause you. If you have any queries please speak to Sandra East, Comms Manager.
Granta and Shelford Medical Practices Proposed merger
The NHS is changing rapidly. General Practice remains the bedrock of the NHS but needs to adapt to be able to meet both current and future needs of our populations.
Nationally there is already a significant shortfall in GP numbers and this is going to get worse. With an aging population health care needs are more complex and patients are attending the surgery much more frequently than in the past.
Put simply, the traditional general practice which has worked so well for so long is no longer able to service patient needs. Government policy is that only large general practices will get access to new funding streams. Without this additional resource patient care will suffer.
The GPs of both Granta Medical Practices (Barley, Royston, Linton and Sawston) and Shelford Health Centre believe that the best option for maintaining and improving services for our patients is through coming together to form a single practice. At present the practices are consulting on this proposed merger. We are keen to seek views of all those who might be affected.
The practice teams already work very closely together. We believe that by coming together the existing services provided to our patients will not just be more sustainable but that we will be able to add new services, enabling improved care in our practices. A merger also facilitates the hoped-for integration of community nursing and support teams with the practices as part of the nationally recognised “Primary Care Home” model of integrated care.
There is no suggestion of, or intention to, shut any of the surgeries down nor to stop providing core general practice consultations from each site. Some administrative and specialist services may be delivered from a single location.
Already the Granta merged practices are better placed to retain and recruit clinical staff than many surrounding practices, ensuring high levels of continued service despite the national shortage of doctors and nurses in primary care.
Shelford and Granta Medical Practices are committed to providing the best possible care for our patients within the NHS system.
We are keen to evolve to remain as relevant for our community in the next half century as we have been since the foundation of the NHS. Together, with some 44,000 patients, we will be big enough to deliver modern healthcare while remaining small enough to care and be responsive to our patient needs.
If you have any queries please contact:
Gerard Newnham, Practice Business Manager of Granta Medical Practices on 01223 727555. email@example.com or
Sandra East, Administration & Communications Manager of Shelford Medical Practice on 01223 843661. firstname.lastname@example.org
The Care Quality Commission reports the Practice is officially "Good".
You can read the full report here: Full CQC Report